BUSINESS TERMS AND CONDITIONS
LEJA Collective s.r.o.
PROVIDER DETAILS
LEJA Collective s.r.o.
ID No.: 243 84 232
Registered office: Lucni 325, Nova Role 362 25
Email: yolenka21@gmail.com
Web: www.yolenka.com
Phone: +420 602 617 929
Last updated: March 18, 2026
- INTRODUCTION AND DEFINITIONS
These Business Terms and Conditions (“T&C”) govern the rights and obligations arising from the “Contract” for the
supply of goods or services concluded between the company LEJA Collective s.r.o. (“Provider”) and the “Customer”.
These T&C are binding for the Provider and the Customer and form an integral part of the Contract.
In the event of a conflict between the Contract and the T&C, the Contract shall prevail over the T&C. Rights and
obligations not expressly governed by these T&C are governed by the provisions of generally binding legal regulations,
in particular the Civil Code, as amended.
The Provider provides yoga lessons and residential yoga exercise programs (“Retreats”) under the brand name Yolenka
Yoga. The provided Retreats are exclusively a leisure exercise activity, and by completing them, the Customer does not
acquire any professional or other qualification, diploma, or certificate. Therefore, it is not an educational or other
qualification process, but exclusively a leisure activity.
These T&C apply to all reservations for participation in yoga retreats offered through the website www.yolenka.com
(“Website”). By making a reservation and paying the fee, the Customer confirms that they have read and agree to these
T&C. - INFORMATION OBLIGATION
The Provider hereby informs the Customer, and the Customer confirms by completing the order, that they have been
informed by the Provider of the following:
- About the Provider: which is the company LEJA Collective s.r.o., ID 24384232, with its registered office at Lucni 325,
362 25, registered at the Regional Court in Plzen under file number C 47936. - About the designation of the Retreat: offered by the Provider, its main features and parameters, and its price.
- Electronic storage: that the order (reservation) will be electronically stored by the Provider, and the Provider will allow
the Customer access to it upon request. - Downloadable T&C: that the buyer is entitled to download these T&C in text form from the Website in addition to the
submitted order. - Non-transferability: that Retreats cannot be further resold or transferred to other persons, as the Retreats are linked to
the person of the Customer specified in the reservation form, and this person cannot be subsequently changed without
the express agreement of the Provider. - Technical means: the Provider is entitled to use technical means to prevent robotic completion of the reservation form.
- Consumer protection: if any provision of these T&C deviates from the statutory consumer protection regulations, it shall
be disregarded. This also applies if the Customer waives a specific right granted by law.
BUSINESS TERMS AND CONDITIONS
LEJA Collective s.r.o.
- CONCLUSION OF THE CONTRACT, RESERVATIONS, AND PRICE
Conclusion of the Contract: The Contract is concluded by reserving a Retreat through the Website. The Contract is
concluded after the Retreat reservation is made by the Customer and upon the Provider sending a written confirmation
of the reservation to the Customer’s email. The sending of the reservation confirmation is also conditional on the
Customer sending the amount corresponding to the price of the Retreat via the payment portal.
Reservation: The Customer makes a reservation by fully completing the reservation form on the Website and submitting
it, including confirmation of acceptance of these Business Terms and Conditions and the Cancellation Policy and Yoga
Retreat Reservation Rules (“Cancellation Policy”). The Customer is responsible for the accuracy of the data provided in
the reservation. Further reservation conditions are governed by the Cancellation Policy, which is binding for the Provider
and the Customer and forms part of the Contract.
Other forms of concluding the Contract: In justified cases, the Provider also allows the conclusion of the Contract via
other means of distance communication besides the Website. In such a case, the Contract is concluded only when the
Provider and the Customer agree on all essential elements of the Contract, the Customer expresses their agreement
with these T&C and the Cancellation Policy, and pays the agreed price for the Retreat; payment means the credit of the
payment to the Provider’s account.
Price: The price includes services specified for a particular Retreat (e.g., exercise program, exercise equipment, food,
and accommodation). Transport, visas, and travel insurance are typically not included in the price unless stated
otherwise for a specific Retreat. The Provider may, upon agreement with the Customer, arrange additional services that
are not part of the Retreat. In such a case, these services are provided based on the conditions set by their supplier, and
the Customer pays for these services directly to the supplier unless otherwise agreed between the Customer and the
Provider.
Withdrawal from the Contract: The Customer has the right to withdraw from a contract concluded online (distance
method) within a period of 14 days, provided the provision of services has not already begun with their consent.
Withdrawal can be made by any unambiguous statement addressed to the Provider. A model withdrawal form may be
used, but its use is not mandatory.
If the provision of services has already begun with the Customer’s consent, the Customer is not entitled to withdraw from
the contract on the grounds that the contract was concluded online (distance method). If the Customer reserves a
Retreat less than 60 days before the Retreat start date, they automatically grant their consent for the Provider to begin
providing services. The provision of services includes ordering services that are part of the Retreat (such as
accommodation or catering) from suppliers of these services or the payment of a deposit for such services by the
Provider. - CANCELLATION TERMS
Cancellation of a reservation must be made in writing to the email: yolenka21@gmail.com. The decisive factor is the
date of delivery of the email. Further conditions are governed by the Cancellation Policy. - COMPLAINTS PROCEDURE
Filing a complaint: Any defects in the Retreat must be filed with the Provider in writing by email to yolenka21@gmail.com
without undue delay after the discovery of the defect during the Retreat. In justified cases, a complaint can be filed no
BUSINESS TERMS AND CONDITIONS
LEJA Collective s.r.o.
later than 14 days after the end of the Retreat.
Handling of the complaint: The Provider will confirm receipt of the complaint and handle it within the time limits set by
law.
Dispute Resolution: Possibility of out-of-court settlement through the Czech Trade Inspection Authority (www.coi.cz).
- CUSTOMER LIABILITY
The Customer acknowledges that before the Retreat (exercise activity) begins, it is necessary to complete, sign, and
submit a declaration of health fitness and liability to the Provider. Refusal to fulfill this obligation, as well as significant
health limitations identified from this declaration, prevent the Customer from participating in the part of the Retreat
associated with physical activity. The Provider is not responsible for the non-fulfillment of this condition; on the contrary,
the Customer bears full responsibility.
The Customer is responsible for the validity of their travel documents and for any damages caused by the Customer at
the Retreat location. The Provider strongly recommends that Customers take out travel insurance covering cancellation
fees and damages caused by the Customer’s actions. - PROVIDER LIABILITY AND FORCE MAJEURE
The Provider is not liable for damages caused by force majeure (natural disasters, pandemics, state interventions,
armed conflicts, etc.) or by third parties. The Provider’s maximum liability for damage is limited to the amount of the
Retreat price. - PROTECTION OF PERSONAL DATA (GDPR)
In accordance with the GDPR regulation, we inform you that: The data controller is LEJA Collective s.r.o. Complete
privacy policy can be found on the Website. - INTELLECTUAL PROPERTY
The content of the Retreat and provided materials are intended only for the Customer’s personal use. Any further
distribution of these materials without the Provider’s consent is prohibited. - AMENDMENTS AND EFFECTIVENESS
The Provider reserves the right to update these Terms. The invalidity of one provision does not affect the rest of the
document. - CONTACT
LEJA Collective s.r.o., Lucni 325, Nova Role 362 25
Email: yolenka21@gmail.com
Web: www.yolenka.com
By submitting a reservation, you confirm your agreement with these T&C and the Cancellation Policy.