LEJA Collective s.r.o.
Company ID (IČO): 243 84 232
Registered Seat: Luční 325, Nová Role 362 25, Czech Republic
E-mail: yolenka21@gmail.com | Web: www.yolenka.com | Phone: +420 602 617 929
Last updated: March 18, 2026
1. INTRODUCTION AND DEFINITIONS
These Terms and Conditions (“TC”) govern the rights and obligations arising from the “Contract” for the delivery of goods or services concluded between LEJA Collective s.r.o. (“Provider”) and the “Customer”. These TC are binding on both the Provider and the Customer and constitute an integral part of the Contract.
In the event of any conflict between the Contract and these TC, the provisions of the Contract shall prevail.
Rights and obligations not expressly regulated by these TC shall be governed by the provisions of generally binding legal regulations, in particular the Civil Code as amended.
The Provider provides relaxation, educational, and experiential personal development programs and breathwork workshops (“Programs”), operating under the brand name Yolenka.
The Programs provided are strictly leisure exercise activities. By completing them, the Customer does not acquire any professional or other qualification, diploma, or certificate. Therefore, this is neither an educational nor a qualification process, but exclusively a leisure activity. Any demonstration of techniques serves strictly educational purposes within personal development and does not replace professional sports or physical training.
These TC apply to all reservations for participation in the Programs offered via the website www.yolenka.com (“Website”). By making a reservation and paying the fee, the Customer confirms that they have read and agreed to these TC.
2. INFORMATION OBLIGATION
The Provider hereby informs the Customer, and the Customer by confirming the order stvrzuje/certifies that they have been informed by the Provider of the following:
- About the Provider: LEJA Collective s.r.o., Company ID: 24384232, registered office at Luční 325, 362 25 Nová Role, registered in the Commercial Register maintained by the Regional Court in Plzeň under file number C 47936,
- About the designation of the Program offered by the Provider, its main characteristics, parameters, and its price,
- That the order (reservation) will be electronically stored by the Provider, who will enable the Customer to access it upon request,
- That the Customer is entitled to download these TC in text format from the Website alongside the submitted order,
- That the Programs cannot be resold or transferred to other persons, as the Programs are tied to the person of the Customer specified in the reservation form, and this person cannot be subsequently changed without the express agreement of the Provider,
The Provider is entitled to use technical means to prevent automated/robotic filling of the reservation form.
If any provision of these TC deviates from statutory consumer protection regulations, it shall be disregarded. This also applies if the Customer waives a specific right granted to them by law.
3. CONCLUSION OF CONTRACT, RESERVATION, AND PRICE
Conclusion of Contract: The Contract is concluded by reserving a Program through the Website. The Contract is concluded after the Customer completes the Program reservation and the Provider sends a written reservation confirmation to the Customer’s e-mail address. The dispatch of the reservation confirmation is conditional upon the Customer sending the amount corresponding to the Program price via the payment gateway.
Reservation: The Customer makes a reservation by fully completing the reservation form on the Website and submitting it, including confirming acceptance of these Terms and Conditions and the Cancellation Policy and Program reservation conditions (“Cancellation Policy”). The Customer is responsible for the accuracy of the data specified in the reservation. Further reservation conditions are governed by the Cancellation Policy, which is binding on the Provider and the Customer and forms an integral part of the Contract: REFUND AND CANCELLATION POLICY
Other Forms of Contract Conclusion: In justified cases, the Provider also allows the conclusion of the Contract through means of distance communication other than the Website. In such a case, the Contract is concluded at the moment when the Provider and the Customer agree on all essential elements of the Contract, the Customer expresses consent to these TC and the Cancellation Policy, and pays the agreed price for the Program, with payment defined as the crediting of funds to the Provider’s bank account.
Price: The Program price paid via the e-shop includes exclusively the relaxation, breathwork, and educational program provided by the Provider, loan of relaxation props, and accompanying organizational services (e.g., arrangements for tea/wine tastings or refreshments in the yoga hall). The Program price expressly EXCLUDES accommodation, meals (half-board, lunches), tourist taxes, and wellness services. These accommodation and catering services are provided directly by the accommodation establishment (hotel), with which the Customer concludes a separate contractual relationship. The Customer pays for these services directly to the accommodation establishment according to its terms. The Provider is not responsible for the quality, provision, or any cancellation of accommodation and catering services.
Withdrawal from Contract: The Customer has the right to withdraw from a contract concluded online (at a distance) within 14 days, provided that the provision of services has not already commenced with their consent. Withdrawal can be made by any unambiguous statement addressed to the Provider. The link to the withdrawal form provided on the Website (button) may be used. This withdrawal form may also be used, but its use is not mandatory. WITHDRAWAL FORM
If the provision of services has already commenced with the Customer’s consent, the Customer is not entitled to withdraw from the contract on the grounds that the contract was concluded online (at a distance).
The Customer also does not have the right to withdraw from the contract pursuant to Section 1837(1)(j) of Act No. 89/2012 Coll. (Czech Civil Code), if the contract concerns the use of leisure time and the performance is to be provided on a specific date or during a specific period.
If the Customer reserves a Program less than 60 days prior to the start date of the Program, they thereby automatically grant consent for the Provider to commence the provision of services.
4. CANCELLATION POLICY
Reservation cancellation must be made in writing via e-mail to: yolenka21@gmail.com
The date and time of e-mail delivery shall be decisive.
Further terms are regulated by the Cancellation Policy: REFUND AND CANCELLATION POLICY
5. COMPLAINTS PROCEDURE
Filing a Claim: Any defects in the Program must be claimed with the Provider in writing by e-mail at yolenka21@gmail.com without undue delay after discovering the defect, during the course of the Program. In justified cases, a claim may be filed no later than 14 days after the end of the Program.
Claim Settlement: The Provider shall confirm receipt of the claim and settle it within the time limits established by law.
Dispute Resolution: Possibility of out-of-court dispute resolution through the Czech Trade Inspection Authority (www.coi.cz).
6. CUSTOMER RESPONSIBILITY
The Customer acknowledges that before the start of the Program, it is necessary to complete, sign, and hand over to the Provider a declaration of health eligibility and liability. Refusal to fulfill this obligation, as well as health restrictions of the Customer in relation to the Program identified from this declaration, shall prevent the Customer’s participation in the Program. The Provider is not responsible for the Customer’s failure to meet the health eligibility condition; on the contrary, full responsibility is borne by the Customer.
7. PROVIDER RESPONSIBILITY AND FORCE MAJEURE
The Provider is not liable for damages caused by force majeure (natural disasters, pandemics, government interventions, armed conflicts, etc.) or by third parties.
The Provider’s maximum liability for damage is limited to the amount of the Program price paid.
8. PERSONAL DATA PROTECTION (GDPR)
In accordance with the GDPR Regulation, we inform you that:
Data Controller: LEJA Collective s.r.o.
Full Privacy Policy: Complete Privacy Policy can be found at: PRIVACY POLICY
9. INTELLECTUAL PROPERTY
The content of the Program and provided materials are intended solely for the Customer’s personal use. Any further dissemination of these materials without the Provider’s consent is strictly prohibited.
10. AMENDMENTS AND EFFECTIVENESS
The Provider reserves the right to update these Terms and Conditions. The invalidity of one provision shall not affect the remaining provisions of the document.
11. CONTACT
LEJA Collective s.r.o., Luční 325, Nová Role 362 25, Czech Republic
E-mail: yolenka21@gmail.com | Web: www.yolenka.com
By submitting a reservation, you confirm your agreement with these Terms and Conditions and the Cancellation Policy.